Users & their Roles

The following tables describe the list of actions performed by all the users in the ACC.

The first table here describes the actions of User, Super User, Consumer:

Actions to be Performed	User	Super User	Consumer
Directory Level Permission (Within the same organization)	View	View	View
Directory Level Permission (Other organization)	None	None	None
Directory Privileges on Agent Repository Page	None	None	None
Can Move the agents from one Directory to another	Yes	Yes	No
Can Deploy the agents on Cluster	Yes	Yes	No
Can run the agents on Cluster	Yes	Yes	No
Can delete the agent from Agent Repository	No	Yes	No
Can Download Log and Data file	Yes	Yes	Yes
Can View Input parameters	Yes	Yes	Yes
Can Restart the agent	Yes	Yes	No
Is Audit Trail option available	No	No	No
Job Level Schedule permission	View/Add/ Edit/Disable	View/Add/ Edit/Disable	View
Rate Limit Feature permission	None	None	None
Ticketing System (within Organization)	View	View/Edit /Add/Close/ Update	View/Edit/ Add/Close/ Update
Ticketing System (Across Organization)	None	None	None
Proxy level permission	View	View	None
Pool level permission	View	View	None
Organization Level permission	None	None	None
User Level permission (Creation, Edition, Deletion)	None	None	None
Access for ACC Desktop	Yes	Yes	No
Server Level permission (View/Add/Edit/Delete)	None	None	None
Ability to switch from one Organization to another org.	No	No	No
Download SCGX	Yes	Yes	No
Running Agents (Agents->Running Agents)	No	No	No
Directory Audit Trail	No	No	No
API Access	No	No	No
Cluster Information (View/Add/Edit/Delete)	No	No	No
Can create Directory	No	No	No
Can approve/disapprove the agent	No	No	No
Can add the Schedule for Approve agent	Yes	Yes	No
Can enable/disable the schedules for Approve agent	Yes	Yes	No

The second table here describes the actions of Consumer Admin, Supporter and Supporter Admin:

Actions to be Performed	Consumer Admin	Supporter	Supporter Admin
Directory Level Permission (Within the same organization)	View	View	View
Directory Level Permission (Other organization)	None	None	None
Directory Privileges on Agent Repository Page	None	None	None
Can Move the agents from one Directory to another	No	No	No
Can Deploy the agents on Cluster	No	No	No
Can run the agents on Cluster	No	No	No
Can delete the agent from Agent Repository	No	No	No
Can Download Log and Data file	Yes	Yes	Yes
Can View Input parameters	Yes	Yes	Yes
Can Restart the agent	No	No	No
Is Audit Trail option available	No	No	No
Job Level Schedule permission	View	View	View
Rate Limit Feature permission	None	None	None
Ticketing System (within Organization)	View/Edit/ Add/Close/ Update	View/Edit/ Add/Close/ Update	View/Edit/ Add/Close/ Update
Ticketing System (Across Organization)	None	None	None
Proxy level permission	None	None	None
Pool level permission	None	None	None
Organization Level permission	None	None	None
User Level permission (Creation, Edition, Deletion)	None	None	None
Access for ACC Desktop	No	No	No
Server Level permission (View/Add/Edit/Delete)	None	None	None
Ability to switch from one Organization to another org.	No	No	No
Download SCGX	No	No	No
Running Agents (Agents->Running Agents)	No	No	No
Directory Audit Trail	No	No	No
API Access	No	No	No
Cluster Information (View/Add/Edit/Delete)	No	No	No
Can create Directory	No	No	No
Can approve/disapprove the agent	No	No	No
Can add the Schedule for Approve agent	No	No	No
Can enable/disable the schedules for Approve agent	No	No	No

The third table here describes the actions of Admin, Super Admin, Server Admin:

Actions to be Performed	Admin	Super Admin	Server Admin
Directory Level Permission (Within the same organization)	View/Add/ Edit/Delete	View/Add/ Edit/Delete	View
Directory Level Permission (Other organization)	None	View/Add/ Edit/Delete	View
Directory Privileges on Agent Repository Page	Yes	Yes	Yes
Can Move the agents from one Directory to another	Yes	Yes	No
Can Deploy the agents on Cluster	Yes	Yes	No
Can run the agents on Cluster	Yes	Yes	No
Can delete the agent from Agent Repository	Yes	Yes	No
Can Download Log and Data file	Yes	Yes	No
Can View Input parameters	Yes	Yes	No
Can Restart the agent	Yes	Yes	No
Is Audit Trail option available	Yes	Yes	No
Job Level Schedule permission	View/Add/ Edit/Delete	View/Add/ Edit/Delete	View
Rate Limit Feature permission	View	View/Add/ Edit/Delete	View/Add/ Edit/Delete
Ticketing System (within Organization)	View/Add/ Edit/Delete/ Close	View/Add/ Edit/Delete	None
Ticketing System (Across Organization)	None	View/Add/ Edit/Delete	None
Proxy level permission	View/Add/ Edit/Delete	View/Add/ Edit/Delete	View/Add/ Edit/Delete
Pool level permission	View/Add/ Edit/Delete	View/Add/ Edit/Delete	View/Add/ Edit/Delete
Organization Level permission	None	View/Add/ Edit/Delete	View/Add/ Edit/Delete
User Level permission (Creation, Edition, Deletion)	View/Add/ Edit/Delete	View/Add/ Edit/Delete	View/Add/ Edit/Delete
Access for ACC Desktop	Yes	Yes	Yes
Server Level permission (View/Add/Edit/Delete)	View	View/Add/ Edit/Delete	View/Add/ Edit/Delete
Ability to switch from one Organization to another org.	No	Yes	Yes
Download SCGX	Yes	Yes	No
Running Agents (Agents->Running Agents)	Yes	Yes	Yes
Directory Audit Trail	Yes	Yes	Yes
API Access	Yes	Yes	Yes
Cluster Information (View/Add/Edit/Delete)	Only View	Yes	Yes
Can create Directory	Yes	Yes	No
Can approve/disapprove the agent	Yes	Yes	Yes
Can add the Schedule for Approve agent	Yes	Yes	No
Can enable/disable the schedules for Approve agent	Yes	Yes	No

The fourth table here describes the actions of Reporting*, Org Super Admin, and Compliance:

Reporting:

The Reporting user role works when it is combined with the Super Admin role and hence the reporting user has all the required privileges that a Super Admin user has. The additional privilege that gets added with the Reporting role is that the user will be able to receive email notifications across multiple organizations. So this privilege is useful only when, you are managing multiple organizations in the AgentControlCenter and want to keep a track of all the failures or successes or new ticket email notifications.

Actions to be Performed	Reporting*	Org Super Admin	Compliance
Directory Level Permission (Within the same organization)	View/Add/ Edit/Delete	View/Add /Edit/Delete	View
Directory Level Permission (Other organization)	View/Add/ Edit/Delete	None	None
Directory Privileges on Agent Repository Page	Yes	Yes	View
Can Move the agents from one Directory to another	Yes	Yes	No
Can Deploy the agents on Cluster	Yes	Yes	No
Can run the agents on Cluster	Yes	Yes	No
Can delete the agent from Agent Repository	Yes	Yes	No
Can Download Log and Data file	Yes	Yes	Yes
Can View Input parameters	Yes	Yes	Yes
Can Restart the agent	Yes	Yes	No
Is Audit Trail option available for agent	Yes	Yes	Yes
Job Level Schedule permission	View/Add/ Edit/Delete	View/Add/ Edit/Delete	View
Rate Limit Feature permission	View/Add /Edit/Delete	View/Add/ Edit/Delete	View
Ticketing System (within Organization)	View/Add/ Edit/Delete/ Close	View/Add/ Edit/Delete/ Close	View/Add/ Edit/Close
Ticketing System (Across Organization)	View/Add/ Edit/Delete	None	None
Proxy level permission	View/Add/ Edit/Delete	View/Add/ Edit/Delete	View
Pool level permission	View/Add /Edit/Delete	View/Add/ Edit/Delete	View
Organization Level permission	View/Add/ Edit/Delete	View/Add/ Edit/Delete	None
User Level permission (Creation, Edition, Deletion)	View/Add/ Edit/Delete	View/Add/ Edit/Delete	View
Access for ACC Desktop	Yes	Yes	No
Server Level permission (View/Add/Edit/Delete)	View/Add/ Edit/Delete	View/Add/ Edit/Delete	View
Ability to switch from one Organization to another org.	Yes	No	No
Download SCGX	Yes	Yes	No
Running Agents (Agents->Running Agents)	Yes	Yes	View
Directory Audit Trail	Yes	Yes	Yes
API Access	Yes	Yes	No
Cluster Information (View/Add/Edit/Delete)	Yes	Yes	No
Can create Directory	Yes	Yes	No
Can approve/disapprove the agent	Yes	Yes	Yes
Can add the Schedule for Approve agent	Yes	Yes	No
Can enable/disable the schedules for Approve agent	Yes	Yes	No